FAQ'S
How long is the tour and where do we go?
Our standard guided tour is about 75+ minutes on wooded trails and the new highly rated Adirondack Rail Trail. We go about 16 miles depending on trail conditions and how fast people are driving. We do not travel on any frozen bodies of water.
When will snowmobiling season start?
We start shortly after hunting season is over AND when we have enough Natural snow.
Note: We depend on Mother Nature for snow; there are no artificial snowmaking machines in the forest.
Is this ok for beginners?
Yes. Our guides show you how the snowmobile works and go through the safety protocols with everyone. There is a guide in the front for guests who wish to go faster and/or are more comfortable driving. There is also a guide in the back for those who are less comfortable driving and just want to enjoy the scenery. The back guide is also there so no one gets left behind.
How fast do we go?
The guide in the front will go as fast as the people directly behind him are keeping up with him - within reason. Adrenaline junkies will certainly get their fix.
Is there an age limit to ride?
A child must be able to hold on to the driver. So we highly recommend no one younger than 6 years old. Very young children need to be seated in front of the driver and if the child squirms or falls asleep the driver will have to take their hands off the handlebars to hold onto them. You need both hands to drive, one hand on the gas and the other hand on the brake.
What is the minimum age to drive?
The driver must be at least 16 years old and big enough to handle the snowmobile. We will require proof of age.
Note: The parent or guardian is ultimately responsible for any damages to the snowmobile the child is driving. It doesn't matter if the child "didn't mean to hit the ............"
Are you open every day? What times are your standard tours?
We are open 7 days a week, as long as we have enough snow to safely ride. Tours start at 9:00am. Reservations are a must.
How many snowmobiles do you take out on the 75+ minute guided tour?
We limit the number of snowmobiles to no more than 10, to make it a more personalized experience. However, if you have a larger group we can certainly accommodate.
What should I wear on the tour?
We provide DOT approved full face shield helmets. You must dress appropriately for being in the woods, in the winter, for over an hour. You should have real winter boots, a warm winter jacket, waterproof snow pants or bibs, real winter gloves or mittens and either a scarf or balaclava to cover the gap between the bottom of the helmet and top of your jacket. We suggest you layer up - you can always take a layer off if you're too warm.
Hint: If your "winter" boots are cute and have a heel, they are probably not appropriate for being out in the cold and snow.
Do you provide clothing/outerwear for snowmobiling?
We do not provide clothing, gloves/mittens, boots, etc. We only provide the DOT approved full face shield helmets. For your own safety, you must come appropriately dressed and be fully prepared to be outside in the winter in the woods.
Are your helmets sanitized?
We spray all our helmets in-between customers with Lysol. Hint: You may want to wear a beanie or balaclava under the helmet.
Can we use our ski/snowboard helmets?
No. Ski/snowboard helmets are not DOT approved for snowmobiles. Safety first. If you have your own snowmobile/motorcycle helmet (DOT approved) you are welcome to use your own.
Do you have longer tours available?
Yes. On non holiday weeks, we can customize your snowmobile experience. Please call us.
Can we take the snowmobiles out on our own, without a guide?
Yes, as long as your group is relatively experienced snowmobilers. There is a 4 hour minimum and there must be at least 2 snowmobiles going together. Unguided rentals are not available on weekends and holiday weeks.
Where do I send my deposit?
After you have called us to set up your tour and we have you written down in the reservation book, please mail your deposit check to Adirondack Snowmobile, 42 Dandelion Way, Lake Placid, NY 12946. Please make sure your phone number and, date and time of your reservation is on the check so we can call you back to confirm.
What is your cancellation policy?
If you have sent us a deposit, just give us a call as soon as you realize you can't go and we rip up your check. As long as you are not a "no call no show", we do not cash the deposit checks. Even if it's that morning!!
For our guests that made reservations but did not have time to mail a deposit check, PLEASE PLEASE call us as soon as you know you won't be able to make it. If you don't call to cancel, we may have to tell another group who wants to go that we are fully booked.
Note: If for some reason we decide it's not safe to ride due to trail or weather conditions, we call you as soon as we make that determination, at least by the night before, so you can make other plans for the day.
Do you accept credit cards?
No, we do not accept credit cards or any form of electronic payment such as Venmo or PayPal. We only take cash or check.
Do we need reservations and how do we make a reservation?
We only take a limited number of snowmobiles/people out on our tours so reservations are required. We only accept reservations by phone, so you must call us at 518-523-4360.
Note: During busy weekends or if we are in the middle of getting a tour out, there is a good chance you will get the answering machine. Please speak slowly and clearly so we can call you back. PLEASE, repeat your phone number slowly.
How early do I have to make a reservation?
We start accepting reservations for the season on November 15th. Tours on weekends and holiday weeks can fill up weeks in advance. It is recommended to make a reservation as soon as possible after November 15th. Remember, you can always cancel, and since we do not take credit cards you are not being charged a deposit.
What else is there to do?
Lake Placid and the surrounding area has multiple activities for all types of people and families. Please call the Lake Placid Visitor's Bureau (518-523-2445) for things to do, activities, etc. Please be aware that a lot of these activities require reservations and they fill up quickly. So, plan accordingly and don't wait to make the reservation. You can also check out Visitors Bureau's website at lakeplacid.com.
How long is the tour and where do we go?
Our standard guided tour is about 75+ minutes on wooded trails and the new highly rated Adirondack Rail Trail. We go about 16 miles depending on trail conditions and how fast people are driving. We do not travel on any frozen bodies of water.
When will snowmobiling season start?
We start shortly after hunting season is over AND when we have enough Natural snow.
Note: We depend on Mother Nature for snow; there are no artificial snowmaking machines in the forest.
Is this ok for beginners?
Yes. Our guides show you how the snowmobile works and go through the safety protocols with everyone. There is a guide in the front for guests who wish to go faster and/or are more comfortable driving. There is also a guide in the back for those who are less comfortable driving and just want to enjoy the scenery. The back guide is also there so no one gets left behind.
How fast do we go?
The guide in the front will go as fast as the people directly behind him are keeping up with him - within reason. Adrenaline junkies will certainly get their fix.
Is there an age limit to ride?
A child must be able to hold on to the driver. So we highly recommend no one younger than 6 years old. Very young children need to be seated in front of the driver and if the child squirms or falls asleep the driver will have to take their hands off the handlebars to hold onto them. You need both hands to drive, one hand on the gas and the other hand on the brake.
What is the minimum age to drive?
The driver must be at least 16 years old and big enough to handle the snowmobile. We will require proof of age.
Note: The parent or guardian is ultimately responsible for any damages to the snowmobile the child is driving. It doesn't matter if the child "didn't mean to hit the ............"
Are you open every day? What times are your standard tours?
We are open 7 days a week, as long as we have enough snow to safely ride. Tours start at 9:00am. Reservations are a must.
How many snowmobiles do you take out on the 75+ minute guided tour?
We limit the number of snowmobiles to no more than 10, to make it a more personalized experience. However, if you have a larger group we can certainly accommodate.
What should I wear on the tour?
We provide DOT approved full face shield helmets. You must dress appropriately for being in the woods, in the winter, for over an hour. You should have real winter boots, a warm winter jacket, waterproof snow pants or bibs, real winter gloves or mittens and either a scarf or balaclava to cover the gap between the bottom of the helmet and top of your jacket. We suggest you layer up - you can always take a layer off if you're too warm.
Hint: If your "winter" boots are cute and have a heel, they are probably not appropriate for being out in the cold and snow.
Do you provide clothing/outerwear for snowmobiling?
We do not provide clothing, gloves/mittens, boots, etc. We only provide the DOT approved full face shield helmets. For your own safety, you must come appropriately dressed and be fully prepared to be outside in the winter in the woods.
Are your helmets sanitized?
We spray all our helmets in-between customers with Lysol. Hint: You may want to wear a beanie or balaclava under the helmet.
Can we use our ski/snowboard helmets?
No. Ski/snowboard helmets are not DOT approved for snowmobiles. Safety first. If you have your own snowmobile/motorcycle helmet (DOT approved) you are welcome to use your own.
Do you have longer tours available?
Yes. On non holiday weeks, we can customize your snowmobile experience. Please call us.
Can we take the snowmobiles out on our own, without a guide?
Yes, as long as your group is relatively experienced snowmobilers. There is a 4 hour minimum and there must be at least 2 snowmobiles going together. Unguided rentals are not available on weekends and holiday weeks.
Where do I send my deposit?
After you have called us to set up your tour and we have you written down in the reservation book, please mail your deposit check to Adirondack Snowmobile, 42 Dandelion Way, Lake Placid, NY 12946. Please make sure your phone number and, date and time of your reservation is on the check so we can call you back to confirm.
What is your cancellation policy?
If you have sent us a deposit, just give us a call as soon as you realize you can't go and we rip up your check. As long as you are not a "no call no show", we do not cash the deposit checks. Even if it's that morning!!
For our guests that made reservations but did not have time to mail a deposit check, PLEASE PLEASE call us as soon as you know you won't be able to make it. If you don't call to cancel, we may have to tell another group who wants to go that we are fully booked.
Note: If for some reason we decide it's not safe to ride due to trail or weather conditions, we call you as soon as we make that determination, at least by the night before, so you can make other plans for the day.
Do you accept credit cards?
No, we do not accept credit cards or any form of electronic payment such as Venmo or PayPal. We only take cash or check.
Do we need reservations and how do we make a reservation?
We only take a limited number of snowmobiles/people out on our tours so reservations are required. We only accept reservations by phone, so you must call us at 518-523-4360.
Note: During busy weekends or if we are in the middle of getting a tour out, there is a good chance you will get the answering machine. Please speak slowly and clearly so we can call you back. PLEASE, repeat your phone number slowly.
How early do I have to make a reservation?
We start accepting reservations for the season on November 15th. Tours on weekends and holiday weeks can fill up weeks in advance. It is recommended to make a reservation as soon as possible after November 15th. Remember, you can always cancel, and since we do not take credit cards you are not being charged a deposit.
What else is there to do?
Lake Placid and the surrounding area has multiple activities for all types of people and families. Please call the Lake Placid Visitor's Bureau (518-523-2445) for things to do, activities, etc. Please be aware that a lot of these activities require reservations and they fill up quickly. So, plan accordingly and don't wait to make the reservation. You can also check out Visitors Bureau's website at lakeplacid.com.
